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Stay at home: guidance for households with possible coronavirus (COVID-19) infection

Guidance on social distancing for everyone in the UK

Details of North Tyneside Council and VODA Good Neighbours Scheme which has been re-direct to provide practical support for those with illness, disability or self isolation relation to Covid-19.

Covid 19 Guidance for patients taking a holiday as lockdown eases can be located on the BMA website.

Coronavirus and requests for Doctor’s Notes (Med3).
The Government’s rules around issuing a sick note (Med3) are that a medical professional can only
issue a Med3 when an individual has had more than seven continuous calendar days off sick
due to an illness (including weekends).
For any period of illness less than seven days, you are able to complete a self-certification
certificate and provide this to your employer. In the unlikely event that your employer does not
accept a self- certification then your doctor may be able to issue a private sick note for which you
may get charged.
In light of the current Coronavirus situation, it is inevitable that a number of employees may be
required to quarantine themselves at home for example due to the nature of recent travel, even
in the absence of any symptoms of an illness. In these cases, your GP will not be abIe to issue a
sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but
rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.
We therefore expect your employer to be sympathetic if you are required to self-isolate for 14
days and to understand that the reason for this is to protect the welfare of your work colleagues
and the wider community. We understand that you may also be able to call NHS 111 to request
an email confirmation of the suspected Coronavirus diagnosis, to show to your employer if
Whilst we appreciate this may cause some difficulties between you and your employer, equally
GPs have a responsibility to prioritise the assessment and management of the healthcare needs
of patients who are acutely unwell, rather than spending time dealing with requests for sick
notes, particularly when they aren’t in a position to issue one.

Dreamshine Covid-19 Telephone Helpline

The telephone helpline has been set up to establish a point of contact within the Wallsend (NE28) postcode to offer telephone support to people who become socially isolated. (This will include the elderly, at-risk groups, vulnerable plus anyone who just wants to talk).  The support offered will consist of telephone contact and signposting to other services.

All of the volunteer call handlers will be subject to basic vetting and DreamShine will organise this. The telephone support line is being phased in from 19th March 2020 with limited hours to stress test and identify any problems.

All data and information collected will be stored in compliance with current U.K. data protection laws.

At first this will be actively promoted and advertised within Wallsend (NE28) but they will not turn away anyone calling from outside the area, and there is scope to potentially extend this across North Tyneside in due course.

The helpline number is: 0300 3658554

Free guide to living with worry and anxiety amidst global uncertainty.

Covid-19 and your information – Updated on 8th April 2020

Supplementary privacy note on Covid-19 for Patients

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements our main Privacy Notice.

The health and social care system is facing significant pressures due to the Covid-19 outbreak. Health and care information is essential to deliver care to individuals, to support health and social care services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations.

Existing law which allows confidential patient information to be used and shared appropriately and lawfully in a public health emergency is being used during this outbreak. Using this law the Secretary of State has required NHS Digital; NHS England and Improvement; Arms Length Bodies (such as Public Health England); local authorities; health organisations and GPs to share confidential patient information to respond to the Covid-19 outbreak. Any information used or shared during the Covid-19 outbreak will be limited to the period of the outbreak unless there is another legal basis to use the data.  Further information is available on here and some FAQs on this law are available here.

During this period of emergency, opt-outs will not generally apply to the data used to support the Covid-19 outbreak, due to the public interest in sharing information.  This includes National Data Opt-outs.  However in relation to the Summary Care Record, existing choices will be respected. Where data is used and shared under these laws your right to have personal data erased will also not apply.  It may also take us longer to respond to Subject Access requests, Freedom of Information requests and new opt-out requests whilst we focus our efforts on responding to the outbreak.

In order to look after your health and care needs we may share your confidential patient information including health and care records with clinical and non clinical staff in other health and care providers, for example neighbouring GP practices, hospitals and NHS 111. We may also use the details we have to send public health messages to you, either by phone, text or email.

During this period of emergency we may offer you a consultation via telephone or video-conferencing. By accepting the invitation and entering the consultation you are consenting to this. Your personal/confidential patient information will be safeguarded in the same way it would with any other consultation.

We will also be required to share personal/confidential patient information with health and care organisations and other bodies engaged in disease surveillance for the purposes of

protecting public health, providing healthcare services to the public and monitoring and

managing the outbreak.  Further information about how health and care data is being used and shared by other NHS and social care organisations in a variety of ways to support the Covid-19 response is here.   

NHS England and Improvement and NHSX have developed a single, secure store to gather data from across the health and care system to inform the Covid-19 response. This includes data already collected by NHS England, NHS Improvement, Public Health England and NHS Digital. New data will include 999 call data, data about hospital occupancy and A&E capacity data as well as data provided by patients themselves.  All the data held in the platform is subject to strict controls that meet the requirements of data protection legislation.  

In such circumstances where you tell us you’re experiencing Covid-19 symptoms we may need to collect specific health data about you.  Where we need to do so, we will not collect more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.

We may amend this privacy notice at any time so please review it frequently. The date at the top of this page will be amended each time this notice is updated.

General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. Please see the transparency notice for further information.